Sale Discounts & Promotions
I want to plan a discount for a future date. Can I do this in Candela?
Discounts can be configured through Menu: Configuration > Discounts. From this screen You can configure Discounts which can take effect on any future date. All discounts or promotions have a start date and end date.
I want to set a promotion and give discounts on selected products in morning hours only. How can this be done?
All discounts can be configured for the whole day or for selected hours. You can select the time of the day during which discounts will be applied. For example, if you set a discount from 4PM to 6PM then only in these two hour when the invoice is made, discount is applied automatically. Outside these two hours the regular invoices are made without discounts. Discounts can be configured through Menu: Configuration > Discounts. From this screen You can Un-Check the “All Time” check box and select the
“Start Time” and “End Time” in relevant text boxes.
I want to set a promotion and give discounts on selected days of the week. Can this be done?
Yes this facility is available in Candela. All discounts can be configured for days of the week or for selected days. For example, if you set a discount which is applicable on Tuesday & Thursday. Then only on these days when the invoice is made, discount is applied. On other five days of the week invoices are made without discounts. Discounts can be configured through Menu: Configuration > Discounts. From this screen You can select the “Selected Days” radio button and select the days by pressing “Selected Days” Button.
I run a retail chain of ten (10) garment stores. I want to set up a promotion on only two (2) stores. How can this be done?
Yes Candela allows you to setup discounts on selected stores. You can select the product, mention the discounts and then select the shops on which these discounts should be applicable. Discounts can be configured through Menu: Configuration > Discounts. From this screen You can select the “Selected Shops” radio button and select the shops by pressing “Selected Shops” Button.
I run a Loyalty club scheme in my departmental store business and provide discounts to customers who present Club-Cards. I offer discounts to Club members on purchase of products from Cosmetics department but there is no discount on Grocery. Can this be handled in Candela?
Yes Candela allows you to manage a Loyalty Club and setup different discount percentages for different departments. This can be achieved by doing the following steps:
1. Configure the system for multiple discounts for customer club. This can be configured through Menu: Configuration > System Configuration > Customer Club Tab. On this screen “Check” the “Multiple Customer Discount %” check box.
2. Now You need to associate different discounts to different Customer Types. This can be configured through Menu: Configuration > Misc > Customer Type. On this screen You Select the Customer Type and then define the discount percentage for all Departments (or Line Items). You can put a “Zero” against the line items for which you do not want to give discounts.
I want to run a promotion that if customer invoice is above Rs.10,000, then he should get a discount of 5% on total invoice . Can this be done?
Yes Candela allows you to setup this type of discounts. Discounts can be configured through Menu: Configuration > Discounts. From this screen You can select the “Discount Type” as “Value Discount” and provide the invoice amount as 10,000 and Percentage as 5.
I run a Grocery Store and want to setup a discount of buy two get the third item free on selected product. Can this be done?
Yes Candela allows you to setup this type of discounts. Discounts can be configured through Menu: Configuration > Discounts. From this screen You can select the “Discount Type” as “Unit Discount” and enter 2 in the “Unit” text box. Now for all the products in the invoice, for which this discount is configured, for every two units the third item price will appear in discount. For example if the customer buys 6 quantity of the discounted product then he will be charged for 4 items.
Q. How can I configure discounts?
Go to: Configurations>Discount>
Define different types of discounts and save
Q. How can I change the start or end date of discount for a franchise?
Got to: Configuration>Shop Definition
Select the shop for which you want to change the date.
Click Franchise Discount tab
Discount types and End and Start dates will be visible in the grid.
Change the date in the grid. Save
Q. How can I add more products to the existing discounted items list?
Go to Configuration > Discount
Click Selected products button
The list of discounted products will appear in the pop up screen
Now click Select Product button on the grid
On the new pop up screen, select the line items and products. Click Execute button
Q. I have defined various types of discounts on the discount screen (config>Discount). And have prepared note pad files of different products along with the percentage of discount for each product. Now how can load these files for each discount type?
First, your notepad file should be according to the required format which means product codes written vertically along with their percentages separated by a coma. e.g.:
RF00001,5 (here five is the percentage of discount)
Now on the discount screen (Configuration>Discount)
Click Selected Products radio button
Click Load products button in front of it
In the pop up grid, click Load Product button
Select and open the notepad file
Q. I have already configured discounts for some of my products. There is a separate discount for my loyalty club customers on all items, and thus my loyalty club customer will get double discount. How can I make sure that for the loyalty club customers, loyalty club discount is not applied to already discounted items?
Configuration > System Configuration > Sale tab
From Discount Priority drop down, select Product. Save
Q. I want to delete previously configured discount for all shops and set new type of discount for some of the shops.
Select the discount from Discount Type drop down that you want to delete.
Change Start Date and End Date to some previous dates
Now select new discount type
Give Start and End dates
Select the radio button selected shops
Check the shops you want to apply the new discount to
Q. I want to give discount of 20% only on one item and for one day only. How can I do it?
Enter a name for your discount
Give the same start and end date (the date on which you want the discount to be applicable)
Check Selected Products radio button
Click the button in front of it
A new screen will pop up
Click select product
In Product Range field, select the product through product help