Ask Candela Techie

How to handle credit cards of different banks for a single invoice

Jan 12, 2017 | Ask Our Techie | 0 comments

Dear Techie,

Yesterday, I encountered a problematic situation. A customer shopped at my grocery store and while making payment gave us four credit cards of different banks. He wanted to pay through all four and asked us to divide the bill among the four credit cards. Now, tell me, is it humanly possible to go through these intricate calculations? I guess Candela doesn’t support this multi card madness?

Retailer-who-is going-Crazy

Dear Retailer- who-is going-Crazy

You guessed wrong. Candela supports this multi card scenario. We are attuned to our customers’ needs. This feature was introduced in our latest release (11006).

This is how it works:


Go to: Configuration>System Configuration>Sale tab

Check the flag ‘Allow Multiple Payments” Save.

Now on the Sales and Return screen when you press Control+T or ‘Receipt Cash’ button, a pop-up window will open up showing all the credit cards that you have defined on the Configuration>Misc>Credit Card screen. You can enter payment against each credit card.

On this scree, you can also enter any amount paid in cash, and, if the customer is a credit customer, you can charge certain amount to credit payment.

Moreover, there is also a separate invoice for such transactions that shows every detail. Just select ‘3 inch invoice with price, Qty, and Tenders’ as your invoice type on the ‘Invoice Page Set up’ screen.

These details of payments through multiple cards will also be reflected in the POS closing report.

Now relax, and don’t ever let any retail woe bother you. We are here to take care of all kind of retail stuff.

Stay Happy.

Yours in Retail,

Candela Techie


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