Quality and Security Policies of LumenSoft
Quality Policy of LumenSoft
Documents No: LS – POL – 002
1- Provide the highest level of software service to its customers both in Pakistan and abroad by endeavoring to fully meet all customer requirements, and ensuring their full satisfaction with our products and after sale support.
2- Strive to be the leader in the point of sale software market and related software products and services while ensuring that all applicable statutory and regulatory requirements are fully understood and consistently met.
3- Address all risks and opportunities in processes and performance to ensure that requirements of all interested parties are clearly understood and consistently met.
4- Ensure continual improvement of all processes while maintaining focus on enhanced customer satisfaction.
5- Ensure continuous growth of employees by providing regular skill development opportunities and sustaining a positive work environment to faster productivity and innovation.
Information Security Policy of LumenSoft
Document No: LS – POL – 004
Version No: 3.0
1- Business requirements for availability of information and systems are met.
2- Confidentiality and integrity and Availability of information is maintained throughout the process flow.
3- All corporate assets (tangible/intangible) are located in a physically and logically secure environment.
4- Risks to all corporate assets (tangible/intangible) are assessed and against all risks appropriate measures are taken
5- Contingency and mitigation plans are defined.
6- Human resources are provided with conducive work environment, free from safety hazards.
7- All personnel are trained on information security procedures.
8- Physical, Logical and Remote access to all the corporate assets (tangible/intangible), information and physical locations is monitored and controlled.
9- Business continuity plans are established, maintained, tested and periodically are updated as needed.